UgSend provides technology and programme support for UK to Uganda transfers. Payment collection, safeguarding and payout services are provided by trusted FCA-authorised payment or e-money partners and licensed payout partners where applicable. UgSend does not hold client funds directly, issue e-money, operate customer payment accounts, or act as a bank. Where a non-bank payment or e-money partner is used, FSCS deposit protection may not apply; safeguarding protections are provided by that partner under its terms and applicable regulations. Rates and recipient amounts are estimates until confirmed before payment.